Privacy Policy
At Marvel Aqua, accessible from https://marvelaqua.lk, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect the personal information of visitors to our website, including customers purchasing aquarium accessories, fish food, aquarium plants, and aquarium medicines.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and billing/shipping address when you place an order, create an account, or contact us.
- Social Login Data (Google & Facebook Sign-In): If you choose to register or log in to our website using a third-party service (such as Google Authentication or Facebook Login), we collect your public profile information (name, profile picture) and email address as permitted by those platforms.
- Payment Information: Credit/debit card information processed securely through encrypted third-party payment gateways. We do not store your raw payment details on our servers.
- Non-Personal Information: Browser type, IP address, pages visited, referral URLs, and device information to improve our website experience and performance.
How We Use Your Information
We use the collected information for the following purposes:
To process, fulfill, and ship your orders and payments.
To manage your user account and facilitate seamless login via Google and Facebook.
- To improve website functionality, user experience, and technical optimization.
- To send order updates, customer support responses, and marketing newsletters (only if explicitly subscribed).
- To comply with legal obligations, enforce our terms, and prevent fraudulent activity.
Google & Meta (Facebook) Data Usage & Compliance
Marvel Aqua’s use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell, trade, or rent your personal data, including information obtained through Google or Facebook integrations, to third parties. Data shared with third-party tools (like payment gateways, shipping providers, or analytics) is solely used to facilitate our e-commerce operations.
User Data Deletion Rights (Data Deletion Instructions)
In compliance with Meta (Facebook) and Google developer policies, we respect your right to control your personal information. If you wish to delete your account or any personal data associated with your Facebook Login or Google Sign-In on our website, you can request data deletion at any time.
- How to Request Deletion: Please send an email directly to Info@marvelaqua.lk with the subject line “Data Deletion Request”. Provide your name and the email address used for registration.
- Processing: Upon receiving your request, we will permanently remove your account, profile details, and all associated personal data from our active database within 24–48 hours. Alternatively, you can revoke app permissions directly through your Facebook account settings under “Apps and Websites”.
Cookies and Tracking Technologies
Marvel Aqua uses cookies and similar tracking technologies to enhance your browsing experience, remember your store preferences (like shopping cart items), and analyze web traffic. You can choose to disable cookies through your individual browser settings; however, note that certain features of our online store may not function properly as a result.
Data Security
We implement appropriate technical and organizational security measures to safeguard your personal data against unauthorized access, alteration, or disclosure. All sensitive communication and payment data on https://marvelaqua.lk is encrypted using Secure Socket Layer (SSL) technology.
Third-Party Services
We utilize trusted third-party providers (such as payment gateways, courier services, and analytics plugins) to assist in running our business. These third parties have their own independent privacy policies governing how they handle data. We encourage you to review their privacy terms.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal data, please contact us at:
Marvel Aqua
Email: Info@marvelaqua.lk
Phone: +94 767283381
Address: Marvel Aqua Henpitagedara Rd, Maradagahamula,Divulapitiya